CONTACT US
Have a question about our candles, your order or just want to say hello? We’d love to hear from you! Fill out the form below or reach out via email or social media — we’ll get back to you as soon as we can.
FAQ
How long should I burn a candle at a time?
For best results, burn your candle for 2–4 hours at a time. This helps the wax melt evenly across the surface and prevents tunneling.
Can I reuse wax melts after the scent fades?
Once the wax no longer gives off fragrance (usually after 6–10 hours of use), it’s time to replace it. The wax won’t evaporate, but the scent will eventually dissipate.
What's the best way to store candles when not in use?
Store candles in a cool, dry place away from direct sunlight, with the lid on if possible. This helps preserve their scent and prevents dust buildup.
Can I order a customised label candles?
Absolutely. We have been making custom label and white label candles for different companies and events for many years now.
Whether is for a private party like wedding or a company presentation, we can create customised design for your candles. The possibilities are endless. There is a required minimal order for customised candles. Get in touch via our contact form and we will be happy to answer your questions.
How do I clean out used wax from a warmer?
Let the wax cool and harden, then gently pop it out using a non-sharp object. Alternatively, warm the dish slightly to loosen the wax and wipe it out with a paper towel.
Were can I see and try Suuna Living products in person?
You can see and try our candles at Potters Pink lifestyle shop in Clare, Suffolk. It is a beautiful shop, well worth visiting throughout the year.
We take part in many craft markets and fairs during the summer and around the Christmas time. We would love to meet you there and say hello. You can see an up to date list of these events on About Us page.